Streamline your Ticket Management for Improved Customer Delight

Streamline your lead management to improve your response time and conversion rates, to turn leads into clients quickly and smartly.

Waith Tickets Features

Get a clear view of all tickets while assigning

support team members to address them quickly.

Create Tickets

Utilize AI-driven systems to address customer queries efficiently. Employ business intelligence to extract insights from ticket data. Implement data analytics to track patterns in customer concerns. Utilize predictive analysis to forecast potential issues.

Assign Agents

Leverage AI, BI, data analytics, and predictive analysis to effectively oversee your customer representatives' performance. Monitor their progress comprehensively through integrated features, optimizing operations and enhancing customer satisfaction.

Ticket Trend Graph

Utilize integrated Artificial Intelligence, Business Intelligence, Data Analytics, and Predictive Analysis tools to monitor your company's ticket trends effectively. Identify areas of improvement swiftly by providing insights into customer behaviors and operational inefficiencies

Reply Templates

Develop templates leveraging Artificial Intelligence, Business Intelligence, and Data Analytics, integrating Predictive Analysis to enhance response efficiency. By analyzing historical data, AI predicts potential issues, guiding template creation.

Categorize Tickets

Utilize AI-driven business intelligence and data analytics to categorize tickets efficiently, enabling streamlined management and resolution. Predictive analysis integrated into this system anticipates future ticket trends, aiding proactive measures.

Manage Status

Utilize AI-driven systems for comprehensive ticket tracking, integrating Business Intelligence and Data Analytics to manage statuses efficiently. Predictive analysis enhances this integration, forecasting ticket progress and resolving issues proactively.

Empower your team with Tickets from Waith

No per user-billing

No per feature cost

Low learning curve

Short implementation time

Integrate with your Favourite Apps